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audio and video

◇ Why can not hear each other's voices?

1. First of all, please check your speaker connections are in working order (you can, through the High -) depending on the function of audio settings Detection Can you hear the voice of your local (specific methods of operation can be found below), if on your local device may shut down the other side, or equipment that does not sound normal, if not, the equipment that your local non-normal) .

2. If it is the other side of the problem, you can open the microphone to call or check his local equipment.

3. If the problem is your local connection you can check whether or not normal, whether good or contacts and contact your technical staff.

◇ the other side can not hear the voice of their own how to do?

1. please check your microphone is connected good, sound has been adjusting to the appropriate volume; check whether your audio be closed.

2. If the normal, first from the voice, check your audio equipment and whether it is normal. You can click the Advanced Options button , select "video and audio settings."


3. in the pop-up dialog box, select the "Audio" page, If you have installed on your computer for more than two audio device drivers, you should specify here that you are using the audio device driver. Select click on the "test", you will be able to hear your own voice.


4. If not the above-mentioned issues, please contact your technical staff, ensure that your equipment working properly.